The Importance of Routine Maintenance near Baltimore, MD
Testimonials
“ Chris was an absolute pleasure to work with . I had purchased a vehicle with him a couple of years ago and that experience was also great so I decided to go back a second time and I was not disappointed .Chris made the entire experience worth my time . I ended getting a vehicle that I've wanted for a very long time with an amazing rate & a monthly payment that was in my budget .They put in the work to make sure I was satisfied with what I purchased and I can say other dealerships I've been to have never done that for me the financing manager was also a pleasure to work with & did an amazing job . If you're looking to purchase a new vehicle visit Thompson Hyundai and ask for Chris you wont regret it ! ”
It was a great experience.
“ It was a great experience. From sales to financing, everyone was kind and helpful. Got a good car too! ”
Everyone was very pleasant and most helpful, They were
“ Everyone was very pleasant and most helpful, They were ready to answer any questions, no matter how mundane. ”
Sam was very helpful with my turning in my leased Hyundai
“ Sam was very helpful with my turning in my leased Hyundai and the man who helped me with financing made everything flow smoothly. Very nice dealer ship. ”
Wish I would have come to this Dealer sooner!
“ Wish I would have come to this Dealer sooner! We had the best experience. From the viewing process, driving, paperwork, and signing,it was the smoothest process. Can't thank Mike and his team enough! ”
“ Went to 5 dealers and this was the only one who had someone on the lot that made it a point to ask us if we needed help! Smooth process, no pressure and great process ”
I CALLED THE SERVICE DEPARTMENT NUMEROUS TIMES TO TRY TO
“ I CALLED THE SERVICE DEPARTMENT NUMEROUS TIMES TO TRY TO MAKE AN APPOINTMENT AND NO SERVICE ADVISORS EVER ANSWERED THE PHONE AND NEVER RETURNED A CALL TO THE MESSAGES I'VE LEFT. I WILL NOT BUY ANY CAR FROM THIS DEALERSHIP AGAIN. I DON'T RECOMMEND THIS DEALERSHIP BECAUSE OF THE SERVICE DEPARTMENT. ”
“ Ten stars for being upfront and straightforward without dramatic additives to boost the cost of repairs \ service. I have visited Thompson Hyundai on three separate occasions for service : based on how I was treated, I am considering Thompson Hyundai to purchase my next vehicle. ”
“ My salesman Samuel Gibson was the bomb. I love ❤️ my car! ”
We had the best expoierence purchasing the Kona.
“ We had the best expoierence purchasing the Kona. I apologize for being late in responding but we actually started peak season and we have been really tested. Our sales person was the best and we hope to purchase from him in the future. The finance guy was great as well. Please look up everyone's name, I don't have their cards in front of me. We had great conversations, and another buyer came in and told us our sales rep was the best. Clearly, we could tell he has been with the company for over 20 years. All in all, our visit was painless, and we were out in a timely manner. Thanks so much and I hope everyone enjoys their holiday. I will be back soon for that Palisade :-) ”
“ I didn't even get to get my car serviced. Called three times and went straight to voicemail. No call back in weeks. So disrespectful. If the only way to get service is online scheduling one-month in advance, I'm done with Hyundai. ”
“ It was great. ”
Austin was great he really made me fall in love with the
“ Austin was great he really made me fall in love with the Hyundai Kona 2024 ”
We had the best experience at Thompson Hyundai.
“ We had the best experience at Thompson Hyundai. Chris Bowen did a tremendous job all while handling four customers at the same time. I absolutely love my Kona!!! I have been in the car business for 38 years so I've seen and heard all the stories.... If you are in need of a new Hyundai go to Thompson's Hyundai... See Chris! ”
“ Thanks to Bishop and Joy Chilcoat ”
“ I just recently purchased a Hyundai Tuscon Limited. I love it! Tina Wyatt, Sales Woman at Hyundai Thompson in Dundalk, was awesome to work with and took the time to show me all the awesome features in my new vehicle. She also had a personable and friendly conversation while I was waiting for the next step with the Finance Department which made the waiting time go quickly and it was pleasant. All other staff was friendly and kind. Overall, I am very pleased I bought my vehicle from Hyundai Thompson in Dundalk. ”
“ Definitely better than most Hyundai dealerships. ”
“ Good ”
I’m sorry but nothing is pleasant about buying a car.
“ I’m sorry but nothing is pleasant about buying a car. I don’t understand why it has to so long ”
“ Excellent customer service 👏🏽 ”
Will work with you on prices and deals to make the whole
“ Will work with you on prices and deals to make the whole experience cater to what you can afford and need. Great deal of patience with someone who does not have a large amount of knowledge in the car industry. Sam Gibson and Usamah Siddiqui was a pleasure to talk to and very helpful with my trade in and purchase. ”
“ Hyundai Thompson Blvd beware.About a year ago I came here hoping to get a nice deal most important getting a reliable type of transportation to be able to commute from Baltimore to Annapolis area 5 days a week. The salesman offer a Hyundai 2016 for over $27000 including some type of expensive guarantees. I drive test this car on daylight, the car seemed fine after I bought it and I took home I realized the head light turn on and off itself and I thought this is something small no a big deal. Since I got the vehicle I noticed the head light turn on off itself very often special at night and that was just the beginning of a nightmare of a major car problem and they knew this car was having some issues before the car was out for sale. I still owed over $20000 on this trashed car and their solution is to leave my car for over a week just sitting there until they find the problem meantime they recommend to rent a car out of my packet. Here I’m again, I don’t feel safe to drive this car on the highway at all, the dashboard light came off last night coming from work . How I supposed to feel safe driving this car like that? I don’t have money to pay for a rental car. I’m already paying $480 for this car. Don’t trust this company. ”
“ Friendly and knowledgeable sales staff. ”
“ Chris was amazing!!! And I can’t remember my finance guys name but he was awesome too! Thanks so much for making this process so easy! My new SUV is so awesome 👏!!! Love it! 😍 ”
Very nice people to deal with.
“ Very nice people to deal with. Would highly recommend this dealership to friends and family ”
“ Chris Bowen is excellent salesperson. Some agents try to take advantage of you, but Chris is working for you trying to get the best option and the best package for you. I am always very happy to go to thompson hyundai in Dundalk to make business with him. Two days ago, I bought my third car with his help. Now I don't want to buy another make than Hyunday because his professionalism and reliability. ”
“ I had a great car buying experience at Thompson Hyundai! Shout out to Austin, Richard & Usamah! They were very knowledgeable and friendly to work with. Austin went that extra mile to help set up set my Apple Car play and maps before my 1 1/2 hr drive home to PA! I love my new Santa Fe! Thanks guys! Highly recommend this dealership! :) ”
I had a great e experience at Thompson Hyundai.
“ I had a great e experience at Thompson Hyundai. Chris was great and very helpful. ”
Experience was excellent.
“ Experience was excellent. Sam our salesman answered all of our questions and ensured everything was taken care of. All told, we were in and out of there in under 3 hours including test drive. Would definitely purchase here again. ”
“ The sales department very nice and accommodating. ”
“ Purchased a 2023 Hyundai Elantra Hybrid Blue. The process was fast and efficient. All total including test drive we were in an out in under 3 hours. Sam, the salesman did an excellent job explaining everything on the car. When it came time to sign the paperwork, no one was pushy trying to sell extra add ons. All and all a great experience. I would buy from them again. ”
“ We had a great experience having our Veloster serviced at this location. Fast friendly and professional! ”
“ Amanda and Joy are both very attentive, informative and caring. I really appreciate the time & information that has been given to me so far. This is the only dealership willing to actually help me ”
Everything was super fast and easy!
“ Everything was super fast and easy! Communication was great, would recommend for sure. Thanks you! ”
Excellent staff.
“ Excellent staff. From initial contact to finance, quick and easy process to purchase of new vehicle. ”
“ I was really excited and nervous about purchasing my new vehicle thank you ”
“ I don’t typically leave reviews, but I am overall extremely impressed with the service I received here today while getting my maintenance done. Bishop, specifically, went ABOVE and beyond what was asked to ensure I left happy. I am forever grateful for our interaction and highly recommend you stopping by here! ”
“ Place was clean people were nice salesman Chris was nice and very helpful. my friend bought a brand new blue hybrid sedan ”
We had an excellent experience at Thompson Hyundai and
“ We had an excellent experience at Thompson Hyundai and got a great car. Chris was a great salesman. He was very knowlegeable and did not pressure us at all. He took his time explaining everything. ”
“ I made an appointment a month in advance to get recalls done to my car. It was the soon as the appointment they have available. I dropped my car off at 10:30 in the morning and was told it would be ready in a few hours. I received a phone call that evening that the work wasn't going to be finished yet. I needed to work the next day. It was not ready by the next day and I found out that no work at all had been done to my car. And it just sat there for 24 hours. I need my car. I someone follow me up to drop it off and drive me home and then I had to have someone drive me up to pick it up. They were not apologetic. I am not happy about this. I do not recommend. ”