Hyundai's U.S. Actions in Response to Coronavirus (COVID-19)

UPDATE: March 18, 2020: The safety, health and well-being of Hyundai employees, customers, business partners and the communities where we do business is of the utmost importance during the current coronavirus (COVID-19) global pandemic. Hyundai has established a coronavirus (COVID-19) response team at all affiliated companies to monitor the situation, minimize the risks and prepare for all potential scenarios.

The following is an update on the coronavirus (COVID-19) impact at Hyundai’s U.S. operations and the proactive and preventive measures each has taken. This information will be updated in real-time.


Hyundai Motor America

  • All employees are working from home except for a small group of employees in certain departments that support auto repair and auto supplies as essential business functions
  • Suspended all travel outside of North America and all non-essential travel within North America
  • Field employees who travel regularly are working from home and refraining from travel
  • Reinstated the Hyundai Assurance Job Loss Protection program
    • Hyundai will make up to six months of payments for new owners who lose their jobs and have purchased or leased their vehicle between March 14 to April 30, 2020 through Hyundai Capital
    • For select new purchases through April 30 financed by Hyundai Capital, Hyundai is deferring payments for 90 days at the customer’s request
  • Provided employees with the CDC recommendations on preventative measures to reduce the spread of respiratory viruses, including coronavirus
  • Readily providing hand sanitizer and disinfecting wipes at headquarters and all of the regional offices
  • Increased the cleaning frequency of high-touch areas like door knobs/handles, elevator buttons, and counter tops
  • Restricting visitors at Hyundai facilities
  • Suspended training sessions at all Hyundai Training Centers
  • Expanded cleaning of Hyundai press fleet vehicles and no contact vehicle delivery and pick ups
  • Cancellation or postponement of company events and programs, including no audience at the global reveal of the all-new 2021 Elantra on March 17, cancellation of the 2020 Sonata Hybrid media drive program and upcoming dealer recognition trip, among others


Hyundai Motor Manufacturing Alabama (HMMA)

  • Confirmed a case of COVID-19 among its workforce on March 18
    • The individual who tested positive is not currently on site at HMMA
    • HMMA has notified the Alabama Department of Public Health (ADPH) of this case
    • All team members have been informed of the situation
  • HMMA is suspending production in all areas, for all shifts, beginning on Wednesday, March 18, 2020
    • HMMA has already deployed additional sanitation measures across the entire facility and will now follow ADPH’s protocols for disinfecting the affected work area
    • HMMA will confer with ADPH and the CDC to determine if additional measures should be taken
  • Once HMMA’s environment, health, and safety team have determined that the affected area has been sufficiently sanitized and production is safe to resume, our team members will be informed
  • Provided employees with the CDC recommendations on preventative measures to reduce the spread of respiratory viruses, including coronavirus, and posted signage throughout the facility
  • Readily providing hand sanitizer and disinfecting wipes
  • Suspended public tours


Hyundai U.S. Dealerships

  • Regular communications with dealerships and provided the CDC’s recommendations for preventative measures businesses should take to keep their employees and customers safe
  • Additional cleaning of Hyundai vehicles in for service
  • Provided dealerships with a variety of financial assistance
  • Deferred floorplan interest, increased incentives and other accommodations for dealers who finance their floorplan with Hyundai Finance
  • Dealerships closely monitoring the situation in their local communities
 
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